Terms of Service
Last updated 2026. Plain-language terms for using this tool.
Acceptance of these terms
By creating an account or using this site, you agree to these terms. If you do not agree, please do not use the service.
What this service is — and isn't
Disability Command Center is an independent educational tool that helps you organize and prepare information for an SSDI or SSI claim. We are not the Social Security Administration, not a government agency, not a law firm, and not your representative. We provide no legal, medical, or financial advice.
No guarantee of outcome
Approval decisions are made solely by the SSA. Nothing on this site guarantees that your claim will be approved, expedited, or accepted in any particular form.
Your responsibilities
You are responsible for the accuracy and completeness of the information you enter, for keeping your login credentials secure, and for submitting your claim to the SSA yourself. Do not use this service for unlawful purposes or to submit false information.
Your content
You keep ownership of everything you upload. You grant us only the limited permission needed to store and display that content back to you within the app.
Availability
The service is provided “as is” and may change, pause, or become temporarily unavailable. We work to protect your data but cannot guarantee uninterrupted access.
Payment, and our no-refund policy
Each plan is a single one-time payment. There is no subscription, nothing renews, and we never take a share of any benefits you are awarded. Because every plan gives you immediate access to the full guided workflow and to completed, downloadable Social Security forms, all sales are final and we do not offer refunds — including where you have not yet downloaded your filled forms. The product you are buying is the guidance and the prepared answers themselves, which are delivered the moment your payment is accepted and cannot be returned. Review the plan description and the free eligibility screener before you buy. If a payment was charged in error, in duplicate, or without your authorization, contact us and we will investigate and correct it.
Accounts and deletion
You may delete your account at any time from the Your Account page. Deletion permanently erases your application answers, screener results, uploaded documents, and saved deadlines, and it cannot be undone. Deleting an account does not entitle you to a refund. Records of the payment itself are retained by our payment processor as required for tax and dispute purposes.
Limitation of liability
To the fullest extent permitted by law, we are not liable for indirect or consequential damages, or for claim denials, delays, or missed deadlines arising from your use of the service.
Changes and contact
We may update these terms as the product evolves; continued use after an update means you accept the revised terms. Questions can be sent to the contact address listed on our site.